# How can we help?

> Most answers are in the help center. If you're stuck, write to us and a person reads every email.

- **Help center**: Tutorials, guides and reference for every part of Metascheduler. https://metascheduler.app/help.md
- **Email us**: hello@jtay.co.uk
- **Status page**: Check whether Metascheduler is running normally. https://metascheduler.up.report/

## What to include

A few details help us answer in one reply.

- Your store's myshopify.com domain
- The schedule's name, or a link to it
- What you expected to happen, and what happened
- A screenshot of the Activity page, if a run went wrong

## Quick answers

- [Schedule your first change](https://metascheduler.app/help/first-schedule.md)
- [Resolve what needs you](https://metascheduler.app/help/needs-you.md)
- [Access and permissions](https://metascheduler.app/help/access-and-permissions.md)
- [Plans and limits](https://metascheduler.app/help/plans-and-limits.md)